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Respondents are directed to resolve the issues of GSTN portal.

Technical Glitches — The petitioner highlighted several grievances with regard to the functioning of the GSTN system and some of the issues highlighted relates to the technical and procedural aspects. Also submitted that there is no effective IT Grievance Redressal Mechanism in place, and whenever the assessee/members of the petitioner’s association have sought to address their grievances, they were met with disappointment. Directed that the Grievance Redressal Committee shall look into, even individual grievances related to the working of the GST Network because, though they may be raised by individuals, they may relate to many others similarly situated. — Sales Tax Bar Association (Regd,) & Anr Vs. Union of India & Ors. [2019] 16 TAXLOK.COM 029 (Delhi)